From the 1st of December 2014 all GP practices are undertaking the Friends and Family Test.
The aims of the Friends and Family Test are to:
- Gather useful feedback from people who use services that can be fed directly to staff that provide their care, in a simple format, in near real time.
- Identify areas where improvements can be made so practical action can be taken.
- Inform current and prospective patients about the experiences of those who use the practice services.
We would be grateful if you could take the time to fill in the short questionnaire located in the survey section of the website.
